Healthcare

Cutting Incident Response Time by 42% for a Regional Practice

42%

Faster incident response

The Challenge

A regional healthcare practice was relying on manual, ad-hoc incident triage — alerts landed in an inbox with no defined escalation path. Determining whether an event was a false positive or a real incident often took hours, well outside what HIPAA's breach-notification expectations call for.

Our Approach

Khartek implemented managed detection and response with defined severity tiers and time-bound escalation, replacing manual triage with a documented workflow. Quarterly reviews keep the process aligned as the practice's risk profile changes.

The Outcome

Restructured monitoring and escalation workflows to detect and respond to security incidents 42% faster — directly supporting HIPAA breach-notification timelines.

Ready to Stop Worrying About IT and Security?

Book a free 30-minute discovery call. No pressure, no jargon — just a straight conversation about where your business stands today.

Schedule a Discovery Call